Cancellations
Direct-booking cancellation and refunds
Effective September 3, 2026
Booking-specific terms control
The approved offer and direct-booking agreement state the cancellation deadline, any non-refundable amount, earned charges, cleaning or administrative costs, deposit treatment, and any property-specific rules. Those disclosed terms control the reservation.
No silent schedule
This website does not impose a generic cancellation penalty that was not shown before payment. A quote may expire without creating a reservation when it is not accepted and paid by its stated deadline.
Approved refunds
Mission Ready submits an approved refund through Stripe to the original payment method. The guest's bank controls when the credit becomes visible. Processor status and the reconciliation record—not a browser page—establish whether the refund settled.
Airbnb reservations
Airbnb's cancellation, refund, payment, and support rules apply to a reservation made through Airbnb. Mission Ready's direct-booking policy does not replace Airbnb's terms.